Understanding Remote Video Monitoring
5 most common uses for remote video monitoring:
- Real Time/Constant Monitoring – A dispatcher is constantly watching on-site activity in multiple locations. They identify activity and keep video recordings.
- Alerts/Alarms/Sensors – If any alert, alarm, or sensor is activated, the video camera immediately activates and notifies the dispatcher. Our experts then determine whether alarm is real and appropriately notifies local authorities.
- Loss Prevention – A loss prevention agent monitors the store/facility for suspicious activities using video monitoring and notifies other on-site loss prevention officers to take appropriate action. Clients are able to substantially reduce costs by having one dispatcher remotely monitoring multiple locations.
- Virtual Guard Tours – Mobile patrols randomly stop by sites throughout the assigned time verify: gates are closed, doors are locked, and make sure the site is secure. These patrols may also use remote video surveillance. Virtual tours may also be conducted at random/predetermined times using a series of cameras to check designated areas. Virtual tours may also be used to escort employees out, after closing, and to monitor predetermined activities. Two-way audio may be used to listen for unusual sounds and talk to people on-site.
- Virtual Security Shopper – Many businesses use secret or mystery shoppers to verify customer service levels and detect employee theft. Unfortunately, some savvy employees can spot a secret shopper and alter their activity. Virtual secret shopper programs use video surveillance systems to discreetly evaluate employee customer service and ensure they do not engage in any form of theft.
GSG Protective Services’ remote video monitoring systems enable trained dispatchers to guard your organization and easily detect and eliminate security problems while reducing security costs.